REFUND POLICY

Last Updated: 6/25/2026

Thank you for your purchase from Labadie & Cora. We want you to feel confident in your purchase. Because our products are high-value, limited, pre-owned, vintage, estate, and/or one-of-one luxury watches and jewelry, all returns are subject to the terms below.

Five-Day Return Policy

Eligible items may be returned within five (5) days of the date the item is delivered, picked up, or otherwise released to you or your authorized representative.

Approved returns are subject to a 15% restocking fee, which will be deducted from the refund amount. Shipping, insurance, payment processing fees, appraisal fees, sourcing fees, authentication fees, and other transaction costs may be non-refundable unless required by law.

Return Eligibility

To be eligible for return, the item must be returned in the exact condition in which it was delivered.

Returned watches must not be worn, sized, polished, opened, serviced, regulated, pressure tested, altered, engraved, damaged, modified, or tampered with in any way.

Returned jewelry must not be worn, resized, polished, repaired, cleaned, altered, engraved, damaged, modified, or tampered with in any way.

All boxes, papers, warranty cards, manuals, tags, hang tags, links, straps, buckles, certificates, receipts, accessories, and packaging included with the sale must be returned complete and unchanged.

Items returned with missing accessories, signs of wear, alteration, sizing, polishing, servicing, damage, or any change from the delivered condition may be refused, returned to the buyer, or subject to additional deductions for repair, replacement, authentication, shipping, insurance, or diminished value.

Final Sale Items

Certain items are final sale and are not eligible for return, refund, cancellation, or exchange unless required by law or expressly approved by Labadie & Cora in writing.

Final sale items may include, but are not limited to:

• Special orders

• Sourced watches or jewelry

• Consignment items

• Discounted or private-sale items

• Trade transactions

• Layaway purchases

• Deposits

• International orders

• Items marked “final sale”

• Items purchased after in-person inspection

• Sized watches

• Polished items

• Serviced items

• Customized items

• Engraved items

• Altered items

Any sizing, polishing, servicing, strap change, bracelet adjustment, engraving, customization, repair, cleaning, or alteration performed at your request may make the item final sale.

Return Process

To request a return, contact Labadie & Cora within five (5) days of delivery or pickup.

Please contact us at:

Email: Watches@LabadieandCora.com

Returns must be approved in writing before being shipped back. Items returned without written authorization may be refused or returned to the buyer at the buyer’s expense.

If your return is approved, we will provide return instructions. The buyer is responsible for secure return shipping, full insurance, tracking, adult signature, and proper packaging unless otherwise agreed in writing or required by law.

The returned item must be postmarked within five (5) days of the delivery or pickup date unless Labadie & Cora approves a different deadline in writing.

Refunds

After we receive your return, we will inspect the item and all included accessories, documents, packaging, and components.

If the return is approved after inspection, we will process the refund to the original payment method, less the 15% restocking fee and any applicable non-refundable fees or deductions.

Please allow at least seven (7) business days from our receipt and inspection of the returned item for us to process an approved refund. Refunds may take additional time to appear on your bank or credit card statement depending on your financial institution, card issuer, or payment provider.

We will notify you by email once your return has been approved or denied and, if approved, when your refund has been processed.

Damaged, Defective, or Incorrect Items

If you believe an item arrived damaged, defective, incorrect, or materially different from the description, contact us immediately and no later than twenty-four (24) hours after delivery or pickup.

You must keep all packaging, labels, shipping materials, accessories, and documentation. We may require photographs, video, carrier documents, insurance forms, police reports, expert inspection, or return of the item before any refund, exchange, insurance claim, or resolution is approved.

Do not wear, size, polish, service, open, repair, alter, or modify the item while a claim is under review. Altering the item after delivery may void eligibility for refund, exchange, return, insurance claim, or other resolution.

Authenticity Claims

Labadie & Cora stands behind the authenticity of the watches and jewelry we sell unless expressly disclosed otherwise.

Because many items are pre-owned, vintage, estate, or previously serviced, authenticity does not mean every component is original to the item from the date of manufacture. Components such as straps, crystals, crowns, bezels, dials, hands, clasps, links, screws, buckles, stones, and service parts may have been replaced, serviced, polished, or modified over time unless expressly stated otherwise.

Any authenticity claim must be submitted in writing with supporting documentation from the original manufacturer or a mutually agreed qualified independent expert. We reserve the right to inspect the item before any resolution is offered.

Items that have been opened, altered, serviced, polished, modified, damaged, transferred, or tampered with after delivery may be ineligible for return, refund, exchange, or authenticity review.

Questions

For questions regarding this Refund Policy, please contact:

Labadie & Cora
Email: Watches@LabadieandCora.com